The Information Services Database team offers standards-based, professionally managed database systems including server, storage, software, account, and system administration for DePaul customers. Hosted databases may be used for websites, vended applications, or custom applications designed and built by the customer. DePaul's Database team manages Oracle, SQL Server, and Azure SQL databases.  Standard hosted databases are provided without chargeback to users for legitimate business purposes.  This service includes database/system administration, database backups and recovery, and monitoring.  

Request Assistance

Database Access Security Assistance

• To unlock a Userid, reset a password for a Userid, or logon assistance with your Userid to a database, please submit the form here. 
• To request new access or change access to a database for an application or end user Userid, please submit the form here. 
• To request network firewall access from an App/Web/Data Server to a database, please submit the form here. 

All Other Database Assistance

• To request a new hosted database, or request retirement of an existing database, please submit the form here. 
• To request a data refresh of a non-production database, please submit the form here. 
• To request a database restore from a backup, please submit the form here. 
• To request database script migrations/executions, please submit the form here. 
• To request assistance with database SQL (e.g. Performance issues, Tuning, Locking, etc.), please submit the form here. 
• For all other assistance, please log an incident with the Help Desk, or send an email to DBAdmin@depaul.edu.