If you have any questions or concerns regarding Course On Line (COL), you may contact the Operations Center using one of these methods:

 

1. By E-Mail

For general inquiries, scheduling changes, requests for equipment guidance, or questions about a recording, please write to us at COL@cdm.depaul.edu. This will open a ticket which will receive a response during normal hours of operation.

2. By Telephone

For urgent matters, such as an equipment malfunction during a lecture, you may choose to call the COL Operations Center for assistance.

 

If you are in the Loop, this number will connect you to the Operations Center:

From any Teams telephone: 26200

From any Cisco telephone: 26259

From any other telephone: (312) 362-6200

The Operations Center is open from 9:00 AM to 10:00 PM, Monday to Thursday, excluding University holidays.

 

If you are on the Lincoln Park Campus, this number will connect you to the Lincoln Park Operations Center:

From any Teams telephone: 54076

From any other telephone: (312) 325-4076

The Operations Center is open from 9:00 AM to 10:00 PM, Monday to Thursday, excluding University holidays.

 

3. AV Support

CDM Audiovisual Services is responsible for the proper operation of projection and video equipment in some rooms. These are:

The Daley (14 E Jackson) LL105 Theatre

Daley 214 Theatre

CDM 708

 

If your room is not listed, call the COL Operations Center for any equipment fault. If it was listed, and your issue relates to projection, video, or sound, call CDM Audiovisual Services:

From any Teams telephone: 28236

From any other telephone: (312) 362-8236