Using Netskope ZTNA requires the use of the Microsoft Authenticator app and BlueKey multi-factor authentication (MFA). You will need to download the Microsoft Authenticator app and setup BlueKey MFA at bluekey.depaul.edu/multifactorsetup (if you haven't already done so) prior to accessing the Netskope ZTNA service. Learn more about registering for BlueKey MFA.

Installing Netskope ZTNA on DePaul Mac Computers: Tutorial Video

Installing Netskope ZTNA on DePaul Mac computers: step-by-step instructions

1. Navigate to the Apps folder and click on "Self Service".
2. Select "Install" under the Netskope option.
3. The Netskope ZTNA client will begin to install on your Mac.
4. Log in with your Bluekey credentials.
5. You will notice the Netskope service is active in the menu bar.
   

After installing, here's how to enable Netskope ZTNA client service

1. Click on the Netskope icon in your menu bar.
2. Under the Private Access heading, choose to either enable or disable private access.
   1. Note: Enabling private access is how you turn on the Netskope ZTNA.
3. To show that Netskope is enabled, private access will be active with green check.
   1. Note: Internet security will show as disabled with a red x. This is expected (this is a separate service DePaul is not using).
4. You will be asked to reauthorize with your BlueKey credentials every 12 hours or after you restart your device.

If you have any issues, please contact the Help Desk or Genius Squad.