All communications sent via Salesforce Marketing cloud are sent to one or more audiences. An audience is a list of known DePaul constituents that exist in Campus Connect and have been migrated to Salesforce.
Many of these are pre-built and can be used for communications without the need of a list to be created manually:
Audience Type | Segments |
Students | By Career, By College, etc. |
Faculty |
Full/Part Time, By College |
Staff | Full/Part Time, By College/Division |
Friends of DePaul | Certain Specific Friend Group |
If you need an audience created that does not fit into one of these categories, please submit using the template attached to this article. If in doubt, contact mktCloudSupport@depaul.edu.
To submit a CRM request, click here.