All communications sent via Salesforce Marketing cloud are sent to one or more audiences. An audience is a list of known DePaul constituents that exist in Campus Connect and have been migrated to Salesforce.

Many of these are pre-built and can be used for communications without the need of a list to be created manually:

Audience Type	Segments
Students	By Career, By College, etc.
Faculty	Full/Part Time, By College
Staff	Full/Part Time, By College/Division
Friends of DePaul	Certain Specific Friend Group

If you need an audience created that does not fit into one of these categories, please submit using the template attached to this article. If in doubt, contact mktCloudSupport@depaul.edu.

To submit a CRM request, click here.