DePaul's Genius Squad Offers Free Technical Support

The Genius Squad is DePaul's premiere walk-in support center. For current students, we provide free technical support for computers, mobile devices, and other personal electronic devices. For faculty and staff, we fully support DePaul-owned computers, and provide limited support for DePaul services such as wifi and email setup on personal devices.

Our desk is staffed by some of DePaul's most technically adept students, many of whom are currently enrolled in our Jarvis College of Computing and Digital Media, so you can trust that we will have the answers you need.

The Genius Squad can assist with:

• Wireless setup
• Email configuration on mobile devices
• Virus and malware removal
• Software installation, removal, and troubleshooting
• Hardware diagnostics and upgrade evaluations
• Installation of common upgrade or repair components
• Operating system installations, upgrades, and reimaging
• A variety of other technical services

Genius Squad Locations and Hours

Lincoln Park Campus

Schmitt Academic Center (SAC), Room 205
2320 N. Kenmore Ave.
Chicago, IL 60614 

Monday to Thursday 9am - 5pm
Friday:  10am to 4pm

Loop Campus

DePaul Center, Room 11029
1 E. Jackson Blvd.
Chicago, IL 60604

Monday to Thursday: 9am - 5pm
Friday: 10am to 4pm