There are several options available for receiving faxes through the E-Fax system.
Receive via Email
Faxes received via email will come from system@xmedius.com
- Option 1 - You can receive a fax as a PDF or TIFF through a departmental email resource account. For example, if currently incoming faxes are managed (received and distributed) by the front desk staff then:
- A departmental email resource will be created, or an existing email resource can be used (e.g. mydepartment@depaul.edu) for that fax number
- To request that a new resource account be created, open a service request through the DePaul ServiceNow portal.
- The front desk staff and any additional users will be given access to this email resource email account.
Note: All faxes that are sent to your department's E-Fax number will be sent to the inbox of this department email resource, anyone with access will be able to view
- Option 2 - You can receive a fax as a PDF or TIFF through an individual email account. An individual's DePaul email address can have a unique fax number associated with it, and all faxes received at that number would be directed to the individual's email inbox.
Receive via a Teams Channel
Upon request, Information Services can assist with forwarding e-faxes from an email inbox to a private Teams channel. This may not be possible if dealing with sensitive information.
Receive via Printer
Faxes for a department can be setup to be printed directly to a network printer when received.