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U-Pass FAQ

U-Pass Requirements

What is the U-Pass?

The Ventra U-Pass provides unlimited rides for eligible DePaul students on CTA buses and trains during the Autumn, Winter, Spring, and Summer Quarters. The U-Pass is not available during the Winter Intersession. Students must meet the following three criteria:

• You must meet the academic program requirements if you are enrolled in a degree-seeking program or a certificate of completion program at DePaul.
• You must be considered full-time in your program of study.
• You must be enrolled in at least one course considered on campus. 
• If you do not meet these requirements and still want a U-Pass please contact upass@depaul.edu

All students meeting these criteria will automatically be enrolled for the U-Pass. Your U-Pass will be adjusted accordingly if your enrollment changes prior to the last day to drop courses. Students must have a DePaul-issued ID card before they can receive a U-Pass. You can find information on how to receive your DePaul ID Card by going here.  

For the 2023-24  Autumn Term

Eligible students that do not need the U-Pass for the fall term can opt out of the U-Pass by completing the U-Pass OPT Out. Eligible students must complete the form by September 21, 2023. Students that do not complete the opt-out form before the deadline will be charged the U-Pass fee regardless of use. Credits for the U-Pass fee will be issued by September 30th, 2023. 

• How to get your U-Pass: 
  
  • • Students can pick up their U-Pass at the ID Services Office where their major is located.
    • Students can also pick up their U-Passes during Fall Distribution. 
    • If you cannot come to campus, your U-Pass can be mailed to you by completing the U-Pass Mailing Form. U-Passes will not be mailed out from August 15th until October 1st.  (Note: Your U-Pass can only be sent to the mailing address listed in Campus Connect)​
• Request for replacement U-Pass: If you have lost or had your U-Pass stolen you must purchase a replacement U-Pass. Students will need to add $50.00 to their Demon Express account (Instructions can be found here.) Please be sure to contact upass@depaul.edu or the ID Services office if you place money into Demon Express for a replacement U-Pass. 

U-Pass Availability Dates for Winter Term/LAW Spring Term

Student Classification  Start Date End Date  L1 - LAW August 14, 2023 December 15, 2023 LAW  August 21, 2023 December 15, 2023 Discover  August 28, 2023 November 21, 2023 Undergrad and Graduate  September 6, 2023 November 21, 2023

*It can take 3-10 business days for changes in eligibility to be reflected in the Ventra U-Pass system since it is not possible to directly link to the DePaul course enrollment system.