SharePoint Frequently Asked Questions (FAQ)


Please select one of the following to be brought to the relevant information.

I’d like to attend SharePoint training.

Please ask your department’s site owner to email SharePoint Training with your name, operID, and what level of access they would like you to have (editor or approver). You will be sent an invitation to attend training and instructions on how to register.


I need access to a site and I’ve already attended training.

Please ask the site’s owner to email SharePoint Training with your name, operID, and what level of access they would like you to have (editor or approver).


I attended training and I cannot remember how to do something.

Visit https://resources.depaul.edu/sharepoint/ for help. If you cannot find the answer to your question, please feel free to file an incident and someone from the SharePoint Team will be able to assist. Please use the category Communication and Collaboration and include SharePoint in the description.


One of my pages says "Waiting for Approval" even after I approve it.

Sometimes workflows can get ‘stuck’. Please file an incident and someone from the SharePoint Team will assist. Please use the category Communication and Collaboration and include SharePoint in the description.


I need a new subsite created or a subsite deleted.

Please file an incident and someone from the SharePoint Team will be in touch as soon as possible. Please use the category Communication and Collaboration and include SharePoint in the description.


Please file an incident and someone from the SharePoint Team will assist. Please use the category Communication and Collaboration and include SharePoint in the description.


I’d like a shorter URL for my site for marketing or advertising purposes.

Go URL redirects are available for just this purpose (go.depaul.edu/yoursitename). To request a Go URL, please fill out the form at https://go.depaul.edu/request.


I’d like to see a list of all the broken links on my site.

Visit DPUBot for a report of all your broken links. If you don't have access please send a request to SharePoint@depaul.edu.


I’d like to create a brand new site in SharePoint that is open to the public.

Please contact SharePoint@depaul.edu or webcomadmins@depaul.edu with your request and someone will follow up with you shortly.


I’d like to create a brand new site in SharePoint for strictly internal use.

Please contact SharePtadmin@depaul.edu or file an incident with your request and someone will follow up with you shortly.