Macs on Campus

Operating System Support

The Help Desk is able to provide troubleshooting support for macOS versions 10.14 (Mojave) and higher that are installed onto DePaul purchased, Technology Depot-provided, computers. The Help Desk will assist with upgrading to newer versions of the macOS operating system or can provide additional troubleshooting as needed to resolve a computing issue. Please note that the Help Desk does not support dual boot disk partitions such as Boot Camp, Parallels or VMware Fusion. For assistance with any operating system or hardware issues please contact the Help Desk.

Application Support

The Help Desk is able to provide support for applications that are included on the operating system as configured by the Technology Depot. The Help Desk will provide installation, configuration, and limited troubleshooting support for specialized or custom applications as long as licensing requirements are met and software is approved and purchased accordingly. For more information about the software that is installed on DePaul imaged computers please visit the following knowledge articles:

For any assistance with any of these supported applications please contact the Help Desk.

For More Information: