Issue: No Audio

This guide will show you how to troubleshoot the issue of no audio.

1. Verify system is on

2. Check volume level; select "Volume" tab. Increase volume as necessary. If muted, unmute audio.

3. Check if video is playing and unmuted

4. Check if computer output is set to Crestron; if not, change output to Crestron 

5. If none of these work, restart the entire system; press the power button, the select "Yes"


If the guide didn't provide the support you required or you are still having issues, please contact CDM AV Support at or call (312)-362-1297.