This guide will show you how to troubleshoot the issue of no audio.

1. Verify system is on

2. Check volume level; select "Volume" tab. Increase volume as necessary. If muted, unmute audio.

3. Check if video is playing and unmuted

4. Check if computer output is set to Crestron; if not, change output to Crestron 

5. If none of these work, restart the entire system; press the power button, the select "Yes"

     

If the guide didn't provide the support you required or you are still having issues, please contact CDM AV Support at cdmavsupport@depaul.edu or call (312)-362-1297.