Information Services has implemented an electronic fax service (E-Fax) for use throughout the university, providing a replacement for traditional phoneline fax services.

E-Fax has multiple benefits to the institution over traditional faxing.  Some of the benefits that E-Fax provides are as follows:

• E-Fax offers you the convenience of sending, receiving, and managing faxes directly from your desktop computer.
• You no longer have to print an electronic document in order to fax it.
• E-Fax provides better security for confidential documents.
• E-Fax reduces the cost and waste of paper, toner cartridges and fax machines for your department
• E-Fax reduces the costs of sending faxes and removes the costs of traditional phone lines.

E-Fax details:

1. Fax-related emails come from from system@xmedius.com
2. E-Fax accepts HTML, PDF, DOC, DOCX, XLS, XLSX, WPD, RTF, TXT file formats
3. Number format changes for faxing with email
   1. Supported number format: 1<faxnumber>@fax.depaul.edu
   2. Supported number format: <faxnumber>@fax.depaul.edu
   3. Unsupported format: The new system does not support the 91 option: 91<faxnumber>@fax.depaul.edu

For More Information

• Getting started with E-Fax
• Sending E-Faxes
• Receiving E-Faxes
• Frequently Asked Questions about E-Fax
• Recommended Hardware Scanners

HIPAA/FERPA compliance?

E-Fax users with HIPAA/FERPA concerns can contact the Help Desk to discuss using a more secure E-Fax solution instead of sending via email.