For detailed instructions on how to set up the DePaul Eduroam network, please visit the Eduroam Information page.
The DePaul Eduroam wireless network is available in most locations throughout the university. Particularly, WiFi coverage is available in all classrooms and in many open areas where students frequently congregate.
DePaul has three wireless networks.
If you are a DePaul student, faculty, staff, alumnus, or Friend of DePaul and are having trouble using the wireless network, please consult the Eduroam Information page, which has specific instructions to help you configure your device. If you are a guest, please see the Guest WiFi page for connection help.
If you are still having an issue after consulting the pages referenced above, please contact the Help Desk or visit the Genius Squad.
When utilizing a wireless network, there are several factors that affect the speed of your connection.
There is a strong relationship between speed and signal strength. If your signal looks weak (usually represented by a signal strength meter in the wireless settings on your device), your speeds are going to be slow. Try moving to a different area, and please create an incident via the Help Desk to let us know about areas where coverage is poor.
In busy areas with lots of people, the available wireless access points will be shared by all, dividing the available speed each access point has with all users that are connected. If you can, find a less crowded area; speeds should be noticeably higher.
Not all devices are capable of connecting to Eduroam. Some legacy and specialized devices like gaming consoles will only connect to a network using a PSK (pre-shared key) or password. At DePaul, this network is called dpupsk and you can find instructions for connecting and using it here.
No; such an installation violates the Acceptable Use Policy for DePaul's network. Unauthorized access points make it difficult for Information Services to provide good WiFi service because the use of air space is uncoordinated within the university. Users deploying their own access points can jeopardize the integrity of the existing wireless network. For instance, wireless users may unintentionally connect to rogue access points, making connectivity either difficult or impossible. Furthermore, rogue access points severely jeopardize the security of the DePaul University network because they are not secured and managed in compliance with Information Services standards. If you or your college or department need additional wireless access, please contact Information Services. This will ensure that you are in compliance with standards and policies and it will also save you time and money.
The University has contracted with a cloud vendor service to assist with user device WiFi setup. This service is used for both setups of the Eduroam WiFi network and also for certificate generation/installation in order to authenticate via EAP-TLS.