Modern Computing Experience: Initial Device Setup


PLEASE NOTE: DePaul University only supports Windows 10 as an operating system at this time. Please do not upgrade to Windows 11, as it will render your computer to be un-supported, and will require a downgrade to Windows 10.

 

After receiving a modern computing device, please complete these steps to configure it for use. 

 

  1. Plug the device charger in. Your device requires the charger to be connected during the setup process. Do not unplug your device from the charger at any point during setup.
  2. Select your region.
  3. Select your keyboard layout.
  4. Optionally, add a second keyboard.
  5. For Internet connectivity, which is required throughout the setup process, if using an Ethernet connection, plug in the network cable
    1. If using Wi-Fi, select your Wi-Fi network and click "Connect".
  6. Once connected, click "Next".
  7. On the "Welcome to DePaul University" screen, enter your BlueKey address (username@depaul.edu).
  8. Next enter your BlueKey password.
  9. You will see a message that says "Setting up your device for work", which has 3 steps: "Device preparation", "Device setup", and "Account setup". Your device may restart several times as it proceeds through these steps.
  10. After being presented with a Windows login screen, enter your BlueKey username and password.
  11. The device will continue configuring. The device is ready to use when you see the "Your device is ready" notification on the Windows desktop.

 

Depending on your Internet speeds, loading times may vary. If at any point you receive a message about a process timing out, please click on the "Retry" option.

If you continually receive errors when connected to your home Internet, you may need to go on-campus to complete setup.

 

Troubleshooting: