DePaul VPN: Remote Access and Data Center Users


 

Downloadable Ivanti VPN files:

If you having any problems with the software upgrade or the VPN in general, please contact the Help Desk at helpdesk.depaul.edu, helpdesk@depaul.edu, or (312) 362-8765.
•    Instructions to connect to the VPN on Windows or a Mac

Video Tutorial for Installing Updated Pulse Secure VPN Client

Links from video:

Instructions for Installing Ivanti VPN Client

The Virtual Private Network (VPN) client allows you to securely connect from your workstation to DePaul's Campus Network or to DePaul's Data Centers. Connecting to DePaul's Virtual Private Network (VPN) through the Ivanti client requires the use of the Microsoft Authenticator app and BlueKey multi-factor authentication (MFA).  You will need to download the Microsoft Authenticator app and setup BlueKey MFA at bluekey.depaul.edu/multifactorsetup (if you haven't already done so) prior to accessing the VPN. Learn more about registering for BlueKey MFA.

Before connecting to the VPN with Ivanti VPN and BlueKey MFA, you first need to determine a few things:

View more detailed instructions for connecting to the VPN for Windows PC and Mac users.

There are two different types of VPN connections. Are you a Data Center user or a Remote Access user?

 
Examples of services used by Remote Access users:
  1. If you are working off campus and need to access certain services (examples below) that are only available on campus
  2. Access to the U and W drives
  3. DePaul licensed software that can only be used by connecting to the VPN (such as SPSS Statistics)
  4. Access to Imagenow from off campus (with no other data center access)
  5. Non-production Peoplesoft environments
 
Examples of services used by Data Center users:
  1. Direct database access, either Oracle or Microsoft SQL. Examples include access to CS, data warehouse, IRMA and other databases.
  2. Shell (sftp or ssh) access to DePaul servers. Examples include access to psftprd and webprd servers.
  3. Remote desktop access to DePaul servers. 
  4. Web and desktop applications with limited access. Examples include access to the Transact system, Titanium Scheduler, and the camera viewing servers.

New Configuration Settings

For Remote Access users:
  1. Open the Ivanti Client (application). 
  2. Click on the + next to Connections
  3. The Type is: Policy Secure (UAC) or Connect Secure (VPN) by default, leave it at this.
  4. Under Name: enter Remote
  5. Under Server URL: enter https://sslvpn-dft.is.depaul.edu/remote
For Data Center users:
  1. Open the Ivanti Client (application). 
  2. Click on the + next to Connections
  3. The Type is: Policy Secure (UAC) or Connect Secure (VPN) by default, leave it at this.
  4. Under Name: enter Data Center
  5. Under Server URL: enter https://sslvpn-dft.is.depaul.edu/datacenter

 

Example of remote access configuration:

 

See an Error Message after Installing?

After installing the Ivanti Secure VPN client and connecting with BlueKey MFA, are you getting a pop-up message that looks like the image below? If so, reboot your computer and the pop-up should no longer appear. If it continues to appear after reboot attempts, please contact the Help Desk.