Using Netskope ZTNA requires the use of the Microsoft Authenticator app and BlueKey multi-factor authentication (MFA). You will need to download the Microsoft Authenticator app and setup BlueKey MFA at bluekey.depaul.edu/multifactorsetup (if you haven't already done so) prior to accessing the Netskope ZTNA service. Learn more about registering for BlueKey MFA.

Installing Netskope ZTNA on DePaul Windows Computers: Tutorial Video

• Link to Netskope ZTNA client file in the DePaul Sharepoint site

Installing Netskope ZTNA on DePaul Windows Computers: Step-by-step instructions

1. Download the Netskope client file from the DePaul ZTNA Sharepoint site.
2. After downloading, click on the downloaded install file to begin the installation process.
3. Accept any User Access Control (UAC) prompt. Note that you may be warned about downloading an exe file and asked to trust or accept the file.
4. Wait for the installer to finish; you will not need to do anything during the installation.
5. A completion dialogue box will show. Click 'x' to close.

After installing, enabling (turning on) Netskope ZTNA client service 

1. You will now notice the Netskope service in your system tray; you may need to click on the arrow to show it. Click on the Netskope icon.
   
2. Under the Private Access heading, choose to either enable or disable private access. Enabling private access is how you turn on the Netskope ZTNA.
   
3. To show that Netskope is enabled, private access will be active with green check.
   1. Note: Internet security will show as disabled with a red x. This is expected (this is a separate service DePaul is not using).
4. You will be asked to reauthorize with your BlueKey credentials every 12 hours or after you restart your device.

If you have any issues, please contact the Help Desk or Genius Squad.